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A well-known social media application, Snapchat, may be downloaded all over the world, just like Instagram, WhatsApp, and Facebook. The fact that you are able to share films and photographs with other users that vanish shortly after you transmit them is, however, what sets it apart from the others and makes it distinctive.
People typically have a good time while using the Snapchat app because it provides an easy and intuitive experience, and they can interact with each other in a variety of ways, maintain streaks, send each other pictures and videos, make creative content using its various filters, and even share snaps and stories outside the app. For example, they can interact with each other in different ways, maintain streaks, send each other pictures and videos, and make creative content using its various filters.
As a result, few months ago, when thousands of Snapchat users began receiving notices that their accounts had been either temporarily or permanently locked, this sparked an outcry on social media due to the fact that viewing this message is in no way a pleasant experience.
In point of fact, we have a solid comprehension of how disheartening it might be for Snapchat users to find out that their account has been locked.
If you are a frequent user of Snapchat and you have been locked out of your account, the situation is likely to be more frustrating for you than it is for people whose Snapchat skills are woefully lacking. So, if you have also been encountering this problem, and you happen to be a frequent user of Snapchat, then being locked out of your account is likely to be more frustrating for you. This is due to the fact that it has the potential to remove some of the fun from your life, and in the worst-case situation, it also has the potential to cause you to lose all of your painstakingly earned streaks.
But there is no need to be concerned! You shouldn’t feel helpless about this matter because there are solutions available to you. However, before we get to that, it is important to note that while it may give you a sense of relief to know that most of the time, Snapchat users are only prevented from accessing their accounts for a brief period of time—say, a few hours—it is possible to be locked out of Snapchat for an extended period of time or even permanently.
- 1 Why is your Snapchat account locked?
- 2 For What Snapchat Account Gets Locked and How to Identify the Category of A Locked Snapchat Account?
- 2.1 Category 1: Your Snapchat Account Has Been Temporarily Locked—
- 2.2 Category 2: Your Snapchat Account Has Been Permanently Locked—
- 2.3 Category 3: Your Snapchat Account Has Been locked because It was Compromised—
- 3 Things to Try Before Attempting to Unlock a Locked Snapchat Account
- 4 How to Unlock a Temporarily Locked Snapchat Account?
- 5 How to Unlock a Compromised Account Locked by Snapchat?
- 6 How to Unlock a Permanently Locked Snapchat Account?
- 7 Create a New Snapchat Account
- 8 Preventive Measures: How Do I Stop Snapchat from Locking My Account in the Future?
- 9 Conclusion
- 10 Snapchat unlock FAQ
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Therefore, you should keep your fingers crossed, wish for the best, and prepare yourself for the worse, all at the same time!
Now that we have that out of the way, let’s dive right into what you need to know in order to unlock your Snapchat account:
Why is your Snapchat account locked?
Determine the reason that your Snapchat account was locked in the first place. This is the first step in requesting Snapchat to unlock your account. According to the help page for Snapchat, the following are some of the most typical causes for a Snapchat account is locked:
You have added an excessive number of friends without first verifying your email or phone number. This is something that the app identifies as a “strange activity.”
You have violated the Community Guidelines for Snapchat by sending spam or engaging in other inappropriate activities, and as a result, your account has been suspended. Posting content that is sexually explicit, harassing or bullying other users (even people not on the app, such as people whose information or pictures you shared without consent), threatening or encouraging violence, impersonating other users, spreading misinformation, or posting other content that is deceptive or manipulated, promoting or participating in illegal activity, and posting hate speech or other extremist content are all prohibited on Snapchat.
You are attempting to access or use Snapchat while simultaneously utilizing an unauthorized third-party application or plug-in. It could be tempting to obtain some more functionality using programs like Snapchat++ or SnapTools, but doing so could make your account accessible to hackers, and it might even cause Snapchat to lock you out of your account entirely.
You are attempting to log in from a device that is not permitted. If Snapchat terminated your account in the past for violating the app’s Terms of Service or Community Guidelines in a “serious case,” it’s possible that you won’t be able to simply create a new account and log in using the same device. This restriction applies only if your account was terminated for a “serious case.” Snapchat will fully prohibit the use of the device.
You’ve been hacked — or Snapchat believes you have been. If you are unable to access your account but have not broken any of the regulations that would normally result in a locked account, it is possible that your account has been hacked rather than locked out.
The sending of spam from your Snapchat account prompts to keep logging in, contacts added without your knowledge or permission, a changed phone number or email address associated with your account, and receiving notifications that someone has logged in with a different device are some of the telltale signs that your Snapchat account was hacked. It is also conceivable that Snapchat discovered any suspicious behavior on your account (such as the one described above) and locked it as a precautionary step.
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For What Snapchat Account Gets Locked and How to Identify the Category of A Locked Snapchat Account?
To begin, we would like to inform you that if Snapchat has frozen your account, it is most likely because the app has found activity coming from your account that violates Snapchat’s Terms of Service or Community Guidelines. If this is the case, we apologize for any inconvenience this may give you.
Therefore, if you do break the rules, Snapchat can freeze your account in any of the following ways: momentarily, permanently, or even for a specific amount of time if it seems that your account has been compromised. This was also noted above.
In a nutshell, the purpose of freezing a Snapchat account in any of the following categories, which will be addressed further below, is to ensure that the app continues to be enjoyable and secure for all users.
Category 1: Your Snapchat Account Has Been Temporarily Locked—
If, when you try to log in to your Snapchat account, you encounter a notice that reads “your Snapchat account has been locked temporarily so, please wait for at least 24 hours and after that try signing in again,” or if you see the whole error message that reads “Oh No! Your access to this account has been temporarily restricted. If you see the message “You are temporarily locked out of your account. For details on why this might have happened, you can visit https://www.snapchat.com/locked,” it signifies that you are unable to access your account.
Category 2: Your Snapchat Account Has Been Permanently Locked—
If you try to log in to Snapchat and instead get a notification that says “Snapchat support team will not be able to unlock it for you,” this indicates that your account is permanently locked and cannot be unlocked by Snapchat support.
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Category 3: Your Snapchat Account Has Been locked because It was Compromised—
If you try to log in to your account, but instead you see a notice that says “contact our support team here and fill out the form,” it means that your login attempt was unsuccessful. If you see the message “We will get in touch with you via email,” then you need to realize that there is a possibility that someone else gained access to your account, which is why it has been locked.
Now that you know which category your locked Snapchat account falls under, you are probably wondering why your Snapchat account got locked in the first place, right?
If that is the case, then we need to inform you that it is impossible to pinpoint the precise reason why this might occur because some users are informed that their accounts have been locked temporarily, others are informed that their accounts have been locked permanently, and a small number of users are informed that they are locked out for an extended period of time. If this is the case, then let us tell you that.
On the other hand, there are unquestionably a great number of typical explanations for why a Snapchat account can have been frozen, which means that a user might be unable to use the application.
Things to Try Before Attempting to Unlock a Locked Snapchat Account
After reading the aforementioned explanations, you are probably thinking that it is time to understand how to get a Snapchat account that has been locked and opened again in the event that it happens to you.
But that’s not exactly the case since, before you even begin to unlock your Snapchat account, there are a few things on your end that need to be taken care of first. Here are those things:
Remove All Third-Party Snapchat Plugins and Apps
If your Snapchat account is locked because you used unauthorized plugins and third-party apps associated with Snapchat, then you will receive a notification for the same in a manner that your account is temporarily locked, and you should uninstall these apps and plugins before you try to unlock the account.
If your account is locked for using unauthorized plugins and third-party apps associated with Snapchat, then you will receive a notification for the same.
It is strongly recommended that you refrain from unlocking your Snapchat account before removing any plugins or applications from your device that were not officially supported by the Snapchat platform.
Reinstall the Snapchat App
You might also want to think about reinstalling the Snapchat app on your mobile device if that’s an option. Because doing so will also delete all such data that you never knew could be causing the app to display the ‘Locked Account’ message during the time that you attempt to log in to your respective Snapchat account, the reason why this is important to do is that doing so will delete all of such data.
It is important to note, however, that if Snapchat has suspended or locked your account because it believes that you have violated its rules and Terms of Service, then, unfortunately, reinstalling the Snapchat app won’t help you very much in this situation. If this has happened to you, it is important to keep in mind that this is the case.
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Force Reset your Phone
The ‘Locked Account’ error message can appear on your screen when you try to log in to your Snapchat account due to a technical issue. This can happen even if you have successfully logged in previously.
Therefore, it is recommended that you should also conduct a hard reset of your respective Android or iPhone to try to eliminate any such problem as a probable cause behind your inability to acquire access to your Snapchat account. This may be done by following the instructions found here.
Get in Touch with Snapchat’s Customer Service
Contacting Snapchat’s customer support is, without a doubt, the quickest way to obtain specific details about the reasons why your account was locked; to learn whether you will ever be able to regain access to your account; and, if so, how long it will take; and, finally, to learn the different strategies you can implement in an effort to regain access to your account after it has been locked.
Your Snapchat account has been locked for some time, but the appropriate time has come for you to finally be able to access it again. Therefore, let’s delve even further into the same—
How to Unlock a Temporarily Locked Snapchat Account?
There are a total of two different methods that it is likely that you will be able to get access restored to your temporarily frozen Snapchat account.
Way 1: Use the Unlock Page
In the event that your account is temporarily locked, all you need to do is open any web browser of your choosing and navigate to the “https://accounts.snapchat.com/accounts/unlock” – “Unlock Page link.”
- When you get there, the first thing you have to do is input the “Username or Email” that is connected to your Snapchat account.
- After that, you will be prompted to provide the ‘Password’ for your account.
- As the next step in the identity verification process, you will need to choose the box labeled “I’m not a robot.”
- After you have completed those steps, select the option that says “Log in.”
- In the end, you will need to choose the ‘Unlock’ option in order to access your account.
- You might also try logging back in through the Snapchat app if that is more convenient for you.
- After doing so, if the duration of the ban period that passes is adequate, you will receive a confirmation notification indicating your Snapchat account is now unlocked. If it hasn’t been enough time, however, you’ll have to try again in a few hours’ time.
- You can use this website on any of your computers, phones, or tablets to unlock your temporarily locked Snapchat account after a few hours; however, if your account was locked for some serious offences, you may have to wait up to 24 hours. Despite this, you can unlock your temporarily locked Snapchat account after a few hours.
Way 2: Contact the Snapchat Customer Support Team
If, after 24 hours of attempting to log back into your account using the technique described above, you are unable to do so, you can click on the following link (https://support.snapchat.com/en-US/i-need-help) to get in touch with Snapchat and have them unlock your account for you:
On that page of the Snapchat customer service website, select the “I can’t access my account” option by clicking or tapping on it. It is the first option that may be found beneath the question “What can we help you with?”
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When you do this, a new group of options will show up under the heading “Oh No! In the “Tell us more” section, please. You simply need to select the “I think my account was hacked” option from the list of available choices by clicking or tapping on it.
After that, scroll all the way to the bottom of the page and click or tap on the “Yes” button that is situated next to the option that reads “Need Help with something else?” When you do so, a box labeled “Form” will appear on the screen for you to fill out with your username, email address, and phone number, respectively.
In addition to providing these requested details, you are required to type an email message to explain your situation, for example why your account was locked, and to assure that you will now adhere to the terms of service of Snapchat more strictly. This message must be sent to [email protected] and must be sent within 24 hours of entering these requested details.
In the end, all you have to do is click or hit the “Send” button to send an email to Snapchat requesting that they unlock your account.
How to Unlock a Compromised Account Locked by Snapchat?
If you believe that the security of your Snapchat account may have been breached, your account may have been locked. They will be able to assist you in unlocking your account.
When you get there, look for the part labeled “What can we help you with?” and select the option that says “I think my account was compromised.” You may do this by clicking or tapping on it.
After you have done so, Snapchat will prompt you to contact support by filling out the form that appears on the screen with the following important details: your username, your email address, your phone number, and information regarding what information we should know. [In this, you can describe as much detail as possible about your problem; for example, you can explain why you think your account may have been hacked and other such things.]
After you have finished filling out the form, you can quickly send it by clicking or tapping the “Send” button.
At this point, you should wait to hear back from Snapchat support and, ideally, receive a positive response about getting your account unlocked and gaining access to the same.
How to Unlock a Permanently Locked Snapchat Account?
No matter how many times you try to unlock your Snapchat account, the company will not be able to do so on your behalf if the account has been permanently locked by the platform. This holds true regardless of the number of times you try to unlock the account.
To continue using Snapchat, you will need to register a new account with a new email address and/or phone number if your previous account was permanently frozen at that time. If this occurred, you will be required to create a new Snapchat account.
Create a New Snapchat Account
In order to set up a new Snapchat account, you need to simply follow the steps that are outlined in the following paragraphs:
The first thing you need to do is launch the Snapchat app on your phone by pressing its icon. This can be done on any phone.
Step 2: When the following screen displays in front of you, select the “Sign up” option by tapping on its text.
Step 3: Once that is complete, you will be invited to enter your “First and Last Name” into the blank spots that are currently accessible. Take into consideration, though, that you are free to modify both your first and last names at any time you see fit.
Step 4: Once you have entered your name, simply scroll down to the bottom of the screen and hit the blue ‘Sign-Up & Accept’ button. This button is placed in the center of the screen.
Step 5: After that, you will need to also enter your ‘Birthday,’ since Snapchat will be personalized to honor your special day each time it falls on or around your birthday.
Step 6: Once you have input your birthdate, scroll down to the bottom of the screen and tap the option labeled “Continue.”
Step 7: When you proceed, you will see a screen that displays your username. You will find that Snapchat provides you with a username that was produced for you automatically; however, you have the option to modify this if you so choose.
To do this, select the “Change my Username” option that is located directly below the field where you entered your username.
You also have the option of manually creating your own, in case Snapchat does not automatically produce one for you.
Step 8: When you have completed the previous step, proceed with the process by tapping the “Continue” button once more.
The ninth step in the process of making a Snapchat account for yourself is to select a password for the account. To do that, simply fill in the blank field with a ‘Password’ that has at least 8 characters, and then press the button that says ‘Continue’ after that.
Step 10: The following step requires you to also input your phone number. As soon as you provide us your phone number, we will send you an SMS with a verification code that you will need to enter in order to confirm the establishment of your account.
In this context, if you would rather input your email address rather than your name, all you have to do is select the option that says “Sign up with email,” then enter your email address, and you will be sent the verification code through email.
Step 11: When you have finished verifying your account, scroll down to the bottom of the screen and tap the option labeled “Continue.” This will complete the process.
Before we wrap off this blog post, it is important to point out that there are certain precautions you can take to reduce the likelihood of your Snapchat account being locked, either temporarily or permanently.
Preventive Measures: How Do I Stop Snapchat from Locking My Account in the Future?
If you want to prevent your Snapchat account from being shut out of the blue and unnecessarily, you need to give some thought to whether or not you fulfill these requirements:
You should verify your email address and phone number on the Snapchat platform so that other users will have a better impression of you as a reliable person. This will ensure that you are a real, legitimate user of Snapchat.
Use just the plugins and apps that have been officially sanctioned by Snapchat, rather than ones that are probably not authorized and violate Snapchat’s terms of service.
Never, ever make an attempt to violate the platform’s policies and procedures.
Do not engage in any questionable behavior, as doing so is against the guidelines that Snapchat has established for its community.
And last but not least, make sure that the password for your Snapchat account is both random and secure by utilizing a passphrase in addition to a collection of random characters. This will prevent anyone from readily guessing your password and compromising the safety of your account.
Therefore, these are the efficient methods that are deserving of being utilized, and they may help avoid future problems as well as unneeded locks.
And that’s it! In the event that your Snapchat account was locked, perhaps you were provided with sufficient direction on why this occurs, how to unlock a hacked or temporarily locked account, and how to avoid getting a permanently locked account in the event this happened to you. In addition to that, make sure to take notes on the preventative methods that we’ve suggested, as it is true that prevention is always preferable to treatment.
Snapchat unlock FAQ
When your Snapchat account is locked, what exactly does that entail?
If your Snapchat account is locked, you won’t be able to access it once it has been locked and you won’t be able to post any snaps.
Is it possible to unlock a Snapchat account that has been permanently locked?
No, there is no way to unlock a Snapchat account that has been permanently locked. At least inside Snapchat’s customer service, this is not something that can be done. Snapchat has stated that they will not be able to unlock accounts that have been permanently disabled.
What can I do to find out who has signed into my Snapchat account?
After receiving the notification described above, you should check your Snapchat account as soon as possible to see what recent activity has been posted there.
There will typically be a little symbol that displays the user’s name and the number of times they have logged into your account.
In the vast majority of instances, this will be sufficient to determine who was responsible for the crime.